Monarch Money
Monarch Money Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monarch Money has a 2.3 star rating based on 9 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Monarch Money reviews note it is useful for money management and investing.
- Reviewers value Privacy and Data Security and note a medium price level.
- Service appears best suited for USA users and membership features.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, double charges, and refunds after canceling subscriptions.
- Multiple reports of poor customer service and inability to reach phone or chat support.
Positive Feedback
Some users report quick email resolution and helpful agents; overall good for tracking finances when accounts connect properly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Monarch Money has a 2.3 star rating based on 9 customer reviews and consumers are mostly dissatisfied.
Key Takeaways for Future Customers
- Monarch Money reviews note it is useful for money management and investing.
- Reviewers value Privacy and Data Security and note a medium price level.
- Service appears best suited for USA users and membership features.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, double charges, and refunds after canceling subscriptions.
- Multiple reports of poor customer service and inability to reach phone or chat support.
Positive Feedback
Some users report quick email resolution and helpful agents; overall good for tracking finances when accounts connect properly.
Media from reviews
Exeter, New Hampshire
Tech issues and support
Lousy service, no person to contact, repeated asking for subscription. I wouldn't recommend this to anyone.
- Lousy service
Preferred solution: Full refund
Aurora, Colorado
Unaware fee
- Charged $100 after a 3-day free trial.
- No phone contact; cancellation in-app still sends details and notifications.
i signed up for free trial and only 3 days later i was charged $100. the company doesnt have a phone number so its been more of a hassle to figure this out.
i need the money back.
i havent once used it, but one day. i even cancelled the membership in the app and it still sends me details and notifications.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Speak to an agent, you all bad customer service
You all just hung up didnt even bother to hear what I had to say thats bad customer service, I called to tell you all to stop trying to get into my bank account to take money from it this is [PERSON_NAME] with email [EMAIL_ADDRESS]. Please I ask you to stop.
Preferred solution: Full refund
User's recommendation: Answer the call and not hang up when a person calls to speak to an agent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHello, I signed up with Monarch via the...
- Signed up for Monarch with Budgetnista discount ($47).
- Bank account syncing is not complete.
- Emails warn you exceeded your groceries budget.
Hello, I signed up with Monarch via the 50% discount via Budgetnista, for $47.00. My bank account is not fully synced.
I am periodically receiving emails stating, "You have exceeded your budget for groceries." I try to go in to continue setup and I am unsuccessful because the system does not recognize me as a customer.
Can someone please help me, or cancel my subscription, as I only have one more day for the 7-day free service. Thank you for your prompt assistance.
User's recommendation: I need someone to walk me through the process
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
La Grange, Kentucky
Great Service
The issue was taken care of, with the first email, all is well. Then a second follow-up email came to ensure that I received the first one. Very nice work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed Refund And Cancel
I want a refund. I am not willing to pay to get help.
I don't need a service that I have to pay to continue to pay when I need assistance. Thank you
- Sounds like a great program for savvy techs
- Having to pay for help to use the service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI cannot connect my bank account
- I want live assistance.
- App won't connect to bank for 2-3 months.
- Needs help linking Monarch to Bank of America in Schools Federal Credit Union.
I need to speak to a live person.
I use this app a lot, and for the last two or three months, I haven't been able to use it because I cannot connect with my bank account.
Please help me connect the Monarch app to my Bank of America and Schools Federal Credit Union.
My phone number is 916-275-****.
My email address is larrybrown42@***.com.
How do I have anything else to say? But I can keep talking until I reach 100 syllables. If you need something else from me, please let me know.
- It had been a useful way for me to keep track of my expenses and income
- I need to be reconnected
Preferred solution: Deliver product or service ordered
User's recommendation: Create an easier way for customers to connect
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Bad customer service, I call to speak yo a representative and they hung up on me I called to tell you all to quit trying to take out money from my bank account which was 216.84 I want you all to refun
Bad customer service, I call to speak yo a representative and they hung up on me I called to tell you all to quit trying to take out money from my bank account which was 216.84 I want you all to refund my money back Ive already told my bank not to let you all take anymore money from my account that was very rude to hang up
Knoxville, Tennessee
Conflicting emails
Still not resolved. They want me to pay for the consult before it goes to a tech for resolution. Beginning to think this is a scam.
Chicago, Illinois
Refund
Charged 99.99 on 4/4/26 and I never used the app. I am not sure how my card info was used.
I need a refund, as this was my last 100 bucks. I did not order or use this app.
Preferred solution: Full refund
Gonzales, Louisiana
Trying to Cancel service
Do not understand this app.I am trying to cancel it and you cant contact them anyway except by email. Do not use this service i think it is a scam.
User's recommendation: Do not purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled this prescription and it’s still charged me
- I canceled my prescription but was still charged.
- I canceled my subscription but was still charged.
I canceled this prescription and its still charged me I canceled this prescription and its still charged me. I canceled this prescription and its still charged me.
I canceled this prescription and its still charged me. I canceled this subscription and its still charged me. I canceled this subscription and its still charged me. I canceled this subscription and its still charged me.
I canceled this subscription and its still charged me. I canceled this subscription and its still charge me.
I canceled this subscription and its still charged me. I canceled this subscription and it still charged me.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Katy, Texas
Cannot cancel free trial!!!!
I cannot cancel my free trial! I have tried every method suggested and still no cancellation of my free trial!
- Cannot cancel my free trail
Preferred solution: Full refund
Rosamond, California
Still my credit card is double charged for a year subscription! Please one subscription charge money back
Please refund for one subscription and like to use this money app future.!!!help. Please.
Help. Again
Atlanta, Georgia
Cancel subscription
I haven't heard anything back from anyone yet but yet I'm still waiting on a refund if not I'll keep you posted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled this subscription and it’s still charged me
I was browsing through apps and I canceled this prescription. Never used it and its still charged me.
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